Soft Skills

ASKING FOR AND GETTING REFERRALS

Ask any business person in any field what their preferred means of expanding their business would be and they will tell you it would be recommendations of happy clients i.e. referrals. Referrals are the lifeblood of your business and, providing you are offering a quality product and backing that up with a quality service, then there is absolutely no reason why you should have to look outside of your existing clients for new business. 

THE BUILDING BLOCKS OF CLOSING BUSINESS

“Closing” is not something that happens at the end of a sales process – it is something that should be happening from the moment that you meet your prospect for the first time. 

DO’S & DON’TS OF CLIENT MEETINGS

This session will explore every aspect of client meetings and how to insure the maximum conversion rate from the first meeting to the conclusion of business or from the first meeting to the second meeting depending on your sales process. 

HABITS FOR SUCCESS

Many years ago there was a TV series called The Money Makers, and each programme in the series focused on someone who had made a success of their chosen career.

HANDLING OBJECTIONS

 The best way to handle objections is to preempt them so that they don’t actually get to see the light of day, but if they do crop up, then once again your mindset will be a key factor in overcoming the objection.

SALES SUCCESS STRATEGIES

This full day Workshop covers a wide range of generic sales/communication skills which are essential skills when dealing with people in any sales environment.

SETTING AND ACHIEVING GOALS

This session enables you to understand the importance of having goals. It will also detail the essential criteria that need to be met for something to really be a goal (rather than something you would simply like to have), and it will explain how you can guarantee the achievement of goals and make doing so easier rather than harder. 

TELEPHONE TECHNIQUE – THE GOLDEN RULES

Even in the technological age in which we live today, the fact remains that the large majority of prospecting appointments are still made over the phone, and if you fail to make that initial appointment, then business cannot result.

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